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Description


KL00DP42 Building a Customer Network (5 cr)
Prerequisites Not applicable
Objectives The student identifies the right customer groups and builds a working customer network for his own team company. The student creates a functioning customer management system for his own team company for daily work to support customer management and sales. He knows how to make versatile use of his networks in the development of the company's business and in the planning and evaluation of business ideas. The student can identify opportunities that can generate value for different actors/communities.
Content Acquisition of new customers, development of customer relationships into customer relationships, customer management, networking and their utilization in the development of the company's business, use of the customer management system
Recommended optional programme components If necessary, the student advisor will recommend optional programme components for each student based on their individual study plan.
Accomplishment methods Not applicable
Execution methods Not applicable
Materials Not applicable
Literature Not applicable
Evaluation Criteria 0-5
Evaluation Criteria
Assessment Frameworks Not applicable
Further Information Not applicable
Responsible persons Not applicable
Links Not applicable

Implementations


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  • 30.10.2023 - 10.03.2024 (KL00DP42-3001 | LIK22SPY)
20.5.2024 12:44:20